IT Engineer

• Collaborate closely with IT Operations, Security, and cross-functional partners to develop, manage, and secure Figma internal IT services and employee device experience. • Focus primarily on endpoint management and security posture especially for macOS with strong emphasis on automation, reliable software delivery, and configuration-as-code practices. • Partner across IT and Security to design and run repeatable endpoint workflows that keep devices secure, compliant, and easy to support.

• Have significant hands-on experience managing macOS endpoints in an enterprise environment typically 5 or more years or equivalent depth of responsibility. • Have strong experience administering a modern MDM or endpoint management platform including policies, profiles, packaging, software deployment, enrollment flows, scoping strategies, and troubleshooting. • Have solid understanding of macOS security and management fundamentals including MDM concepts, certificates, PPPC and TCC, OS updates, compliance posture, and IDE management. • Have proficiency in Bash or Python plus comfort working with APIs, logs, and structured data. • Be comfortable with GitOps and configuration-as-code workflows including GitHub, Terraform or YAML, and CI-friendly change management. • Have working familiarity with Meraki and cloud-managed networking concepts.

• Have experience with identity-adjacent endpoint controls such as device posture and device trust concepts and integrations with IdPs such as Okta. • Have familiarity with endpoint visibility and telemetry tooling and fleet reporting including query-based inventory and EDR or SIEM integrations. • Have demonstrated proficiency in improving or modernising endpoint management programmes with minimal end-user disruption. • Have experience operating in a global environment with distributed offices and vendor-supported onsite infrastructure. • Have exposure to managing configurations for Chrome and Android through Google Workspace.

• Contribute to the ongoing management and improvement of the macOS endpoint programme covering provisioning, enrollment, configuration, compliance, patching, troubleshooting, and deprovisioning. • Build and maintain software deployment and update workflows with safe rollout patterns, measurable success criteria, and clear rollback plans. • Develop automation using Bash or Python, APIs, and Git-based workflows to reduce repetitive work and improve reliability. • Implement and operationalise endpoint security controls in partnership with Security including secure configuration baselines and posture validation. • Improve operational rigour through documentation, runbooks, change management, and incident follow-through. • Communicate endpoint changes clearly to impacted audiences. • Work in a configuration-as-code mindset with PR-based changes, peer review, and traceable deployments. • Collaborate effectively on office connectivity initiatives providing working familiarity with Meraki.

• Join a platform that helps teams bring ideas to life used by teams worldwide. • Shape the future of design and collaboration. • Work from the London hub in a hybrid arrangement.

Figma is growing its team of passionate creatives and builders on a mission to make design accessible to all. The platform helps teams bring ideas to life whether brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.