Sales Manager, Existing Customers (UK)

• Lead and develop a team of Account Executives responsible for growing Sanity most strategic customer relationships. • Coach the team toward delivering exceptional customer outcomes driving net revenue retention, expansion, and long-term partnerships. • Be deeply involved in guiding deal strategy, supporting customer conversations, and ensuring consistent high-quality execution across the team.

• Have 5 or more years of experience in enterprise SaaS account management, sales, or customer success with 3 or more years managing high-performing teams. • Have a proven record of driving NRR, expansion, and retention through structured account planning and execution. • Be skilled at coaching teams on strategic customer engagement, consultative selling, and executive communication. • Have strong business acumen and comfort leading conversations with senior executives on business value and outcomes. • Be operationally strong with experience using Salesforce to manage forecasting, pipelines, and team performance. • Be an excellent communicator who can influence cross-functional partners and inspire team confidence. • Be a proactive empathetic leader who thrives in a fast-paced collaborative environment.

• Have experience leading teams that sell complex or API-first software solutions such as CMS, SaaS, PaaS, or CPaaS. • Have a track record of partnering with Product and technical teams to solve customer challenges and identify expansion opportunities. • Have a background in scaling programmes, processes, or methodologies within a growing organisation.

• Recruit, mentor, and support Account Executives fostering a culture of accountability, learning, and collaboration. • Oversee the team portfolio to meet and exceed quarterly growth targets. • Implement and maintain processes in Salesforce and other tools for pipeline visibility, forecasting accuracy, and performance tracking. • Support AEs in navigating complex accounts, preparing for key customer interactions, and crafting strategies aligned with customer outcomes. • Join key customer conversations to reinforce business value, unblock growth opportunities, and accelerate expansion cycles. • Partner with Product, Solution Architects, and Marketing to surface insights, share customer feedback, and co-develop strategies. • Analyse KPIs and dashboards to identify trends, enable team accountability, and plan improvements. • Model Sanity values of curiosity, customer obsession, and excellence while promoting a high-performance culture.

• Join a company backed by $85M Series C from GP Bullhound, ICONIQ Growth, Threshold Ventures, Heavybit, and Shopify. • Work remotely in the UK in a positive, flexible, and trust-based environment. • Access comprehensive health plans and perks. • Benefit from a healthy work-life balance that accommodates individual and family needs. • Receive competitive salary and stock options.

Sanity is building the future of AI-powered Content Operations. The AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works. Companies like SKIMS, Figma, Riot Games, Anthropic, Nordstrom, and Morningbrew use Sanity to power and automate their content operations. Sanity is a 200+ person company backed by $85M in Series C funding.