Markets Strategy & Operations Manager

• Partner closely with the Managing Director UK, Ireland, and Netherlands and the local leadership team to drive the execution of 2026 strategic objectives. • Steer the annual strategic planning cycle, conduct rigorous business analysis, and own regional operating processes. • Cultivate cross-functional collaboration by establishing robust relationships across the organisation.

• Have a proven, inquisitive, and analytical mindset. • Have a highly collaborative, anticipatory, and forward-thinking approach to partnership. • Have a pragmatic and results-driven disposition capable of diving into operational and strategic details. • Have proficiency in English both written and verbal. • Be comfortable maintaining a consistent presence in the London office.

• Have experience in strategy and operations roles at a technology or media company. • Have experience leading Quarterly Business Reviews or similar performance management cadences. • Have experience with competitor analysis and market intelligence. • Have experience managing regional budgets and strategic execution initiatives.

• Define, lead, and take ownership of critical cross-functional projects aligned with the 2026 local strategy. • Lead the local business review cadence including Quarterly Business Reviews. • Systematically monitor and analyse competitor activities to inform strategic decisions and uphold market awareness. • Manage the tracking and reporting of regional budgets and strategic execution initiatives. • Establish and drive the local operating rhythm including setting agendas and facilitating local leadership meetings. • Provide the Managing Director and functional leads with comprehensive insights and knowledge necessary to drive key decisions and define regional strategy. • Serve as the embedded MSO representative for UK, Ireland, and Netherlands within the Local Leads Team and the global MSO community.

• Work flexibly from the London office with the option to work from home. • Access extensive learning opportunities through the dedicated GreenHouse team. • Receive flexible share incentives letting you choose how you share in success. • Benefit from 6 months global parental leave for all new parents. • Access All The Feels employee assistance programme and self-care hub. • Swap public holidays flexibly according to your values and beliefs.

Spotify transformed music listening forever when it launched in 2008. The Market Strategy and Operations function is accountable for steering the annual strategic planning cycle, conducting rigorous business analysis, owning regional operating processes, and cultivating cross-functional collaboration across the UK, Ireland, and Netherlands cluster.