Delivery Program Manager

• Coordinate and ensure the smooth execution of design work across enterprise projects at the world leading AI video platform used by over 90% of the Fortune 100. • Focus on production planning, resource coordination, and workflow consistency. • Ensure design work is well-organised, clearly tracked, and delivered according to agreed timelines and standards.

• Have 3 or more years of experience in project management, creative operations, or delivery within a SaaS, agency, or professional services environment. • Be comfortable with automation tooling and frameworks for streamlining and reporting processes such as Zapier, Workato, and Notion. • Have strong customer-facing communication skills with enterprise stakeholders. • Have demonstrated experience managing multiple concurrent workstreams. • Be familiar with the use of Salesforce and Omni for tracking and reporting. • Have high operational rigour with comfort using project management tools and reporting frameworks.

• Have experience in creative operations or design team coordination. • Have experience working with enterprise customers in a SaaS environment. • Have experience with capacity and utilisation reporting. • Have experience with AI or video production workflows.

• Coordinate the day-to-day execution of design projects building and maintaining production schedules and timelines. • Break down project scope into clear tasks and milestones ensuring all work is properly briefed and ready for production. • Track progress across all active projects, follow up on delays, and identify risks early to proactively manage scope, timelines, and expectations. • Manage how design work is distributed across the team assigning work based on availability, skillset, and project needs. • Maintain visibility of individual and team workloads ensuring they are balanced and deadlines are achievable. • Provide clear visibility into project status and performance tracking progress against timelines and milestones. • Report on delivery status, risks, and delays to Creative Design Leadership. • Act as the coordination point for project updates and timelines ensuring stakeholders have clear and consistent information. • Follow up on dependencies and required inputs and escalate issues or blockers when needed.

• Join a $4 billion AI video platform backed by over $530 million in total funding from Accel, NVentures, Kleiner Perkins, GV, and others. • Work at a company used by over 90% of the Fortune 100. • Work hybrid from the UK with a London office.

Synthesia is the world leading AI video platform for business used by over 90% of the Fortune 100. Founded in 2017 and headquartered in London, the company develops products to enhance visual communication and enterprise skill development. Following the Series E round raising $200 million, the valuation stands at $4 billion with total funding exceeding $530 million.