Product Marketing Manager - Trust

• Define and drive Wise's external Trust & Safety positioning, grounded in real product controls and outcomes — not polished PR. • Turn complex fraud prevention, security, and account protection systems into clear, honest messaging that customers, regulators, and the wider industry can understand. • Shape how Trust & Safety shows up across product launches, education campaigns, and industry narratives. • Work with Product and Design so Trust & Safety launches ship with a clear external story by default. • Partner with Marketing and PR to amplify product-backed narratives. • Measure whether Trust & Safety messaging actually changes customer understanding, trust, or behaviour. • Build Wise's Trust & Safety positioning roadmap from scratch — this is a narrative that does not yet exist.

• Have experience shaping product positioning in complex or regulated domains. • Have a track record of turning real product capabilities into clear external narratives. • Have strong writing and storytelling skills with high standards for accuracy. • Be comfortable working with data, research, and metrics to validate impact. • Have experience influencing product, design, and marketing teams without formal authority. • Be a driver who pushes work forward rather than waiting for direction. • Be hands-on, pragmatic, and persistent — comfortable owning outcomes, not just deliverables.

• Have experience in fintech, security, fraud, or Trust & Safety domains. • Have experience building product marketing positioning from scratch in a nascent or undefined space. • Have experience working within or alongside a FinCrime or Trust & Safety product organisation. • Have experience partnering with PR teams to amplify product-backed security narratives.

• Define Wise's Trust & Safety external narrative and positioning roadmap. • Translate complex fraud and security systems into clear, credible customer-facing messaging. • Ensure Trust & Safety product launches include a consistent and differentiated external story. • Collaborate with Product, Design, Research, Analytics, PR, and Brand on Trust & Safety communications. • Identify where Wise should lead, follow, or stay silent on Trust & Safety topics externally. • Measure the impact of Trust & Safety messaging on customer trust, comprehension, and behaviour. • Push the organisation to explain its work clearly, even when uncomfortable.

We have been Wise customers for years and have always had a great experience. We love their transparent approach in everything they do, from showing the correct exchange rates to disclosing all their fees, and even being honest about how they work. Founded in 2010 in London, Wise is now a publicly traded company operating in over 160 countries, generating 1.2+ billion pounds in revenue (2025) and is highly profitable. What we especially love at Wise is their work from anywhere policy after 6 months: Basically you can remotely work from (almost) anywhere in the world for up to 90 days a year. As they are solving a massive problem and are strongly mission-driven, we are sure that any individual passionate about working on complex, impactful problems in sending money globally efficiently, while continuing to work on the much-loved Wise solutions, will love working there.

• Earn £80,000–£110,000. • Receive RSUs in a growing, publicly listed company. • Access flexible working with strong benefits. • Own the Trust & Safety narrative from the ground up with real influence in a high-stakes domain. • Work closely with senior Product, Design, and Marketing leaders at Wise.

Wise is a global technology company building the best way to move and manage the world's money — with min fees, max ease, and full speed. Millions of customers trust Wise with their money, and this Product Marketing Manager role exists to make that trust visible and credible externally. Sitting inside the FinCrime and Trust & Safety product organisation with a dotted line into Marketing, this role defines how Wise shows up as a security-first financial product.