Founding Account Manager

• Be the first Account Manager to join Omnea's customer team at a pivotal time following $50M Series B funding. • Own expansion quotas and renewal outcomes for a rapidly scaling customer base including enterprises like Spotify, Wise, Albertsons, Adecco, and McAfee. • Build a function and have a massively accelerated career trajectory with the potential to become a future leader at Omnea.

• Have 5-7 years of experience succeeding in a B2B SaaS commercial role with the ability to sell and manage the longer-term success of customer accounts. • Have consistently performed at the top of your team with a demonstrable history of having the happiest and most successful customers. • Be entrepreneurial and want to be part of building a business, willing to roll up your sleeves and do whatever's required. • Have a track record of exceptional performance whether in academia, work, sport, or a sales team. • Have strong commercial intuition and gravitas to sell to senior leadership such as CFOs and CIOs. • Be an outstanding communicator in verbal, written, and presentation formats with the ability to build rapport, influence people, and drive change. • Be intelligent with the capacity to rapidly understand the product inside and out without relying on sales engineers. • Be outcomes-focused, balancing strategic thinking with a heavy bias to action. • Be proactive and crave accountability, pushing initiatives forward and making the best use of available resources. • Be able to ruthlessly prioritise, be highly organised, and focus on outputs over inputs. • Be ambitious, competitive, and care about your career.

• Have experience in procurement, finance operations, or enterprise software. • Have experience building account management or customer success functions from scratch. • Have experience working with C-suite stakeholders at enterprise companies.

• Own the relationship with customers throughout the entire customer lifecycle, managing the largest and most strategic customers. • Ensure customers get meaningful value from Omnea from the earliest stages and beyond. • Drive renewals, expansion, and upsell opportunities through expertise and building deep, long-term relationships with champions. • Become a trusted advisor and partner to customers and stakeholders at all levels from procurement managers to CFOs. • Be the voice of the customer internally, working closely with teams across the business to ensure customer-centricity. • Own retention and churn outcomes, proactively driving renewal conversations and identifying opportunities for multi-year contract extensions. • Own Net Revenue Retention targets by identifying and closing expansion opportunities. • Identify advocates and expand the customer community to accelerate the GTM motion. • Form a pod with a Solutions and Implementation Lead to ensure support in expanding accounts. • Partner with Product, Marketing, and Sales to integrate retention and expansion strategies and translate customer insights into actionable feedback.

Omnea is one of the most exciting B2B SaaS companies in Europe right now. In just three years since its founding, it has raised over $75 million from world-class investors, grown revenue 5x in the past year alone, and more than tripled its headcount to 160+ people across London and New York. The company is now the 4th fastest-growing startup in Europe and has 10x'd ARR to double-digit millions in 18 months. What stands out on Glassdoor (4.8/5 from 17 reviews, 100% recommend) is how consistently employees praise the talent density, the pace of learning, and the calibre of colleagues. People describe working alongside ex-founders, former operators from Google, Meta, TikTok, McKinsey, Morgan Stanley, and top startups like Tessian, Pigment, and Pleo. Omnea's careers page states they interviewed more than 10,000 people for their first 50 hires, and the hiring bar remains exceptionally high. The company works in person three days a week (Tuesday to Thursday) in London and New York, which is not for everyone, but reflects their belief that early-stage collaboration benefits from face-to-face time. Equity is structured so every employee has a meaningful stake, and the Senior Software Engineer listing shows salary ranges of £80K–£120K with £25K–£50K in equity. The main thing to be aware of is that this is a genuinely fast-paced environment: multiple Glassdoor reviews note that this is not a 9-to-5, though they add that working alongside exceptional people on a mission that matters makes it worth it. If you want to be part of a category-defining company at one of the most exciting stages of its growth, surrounded by some of the strongest talent in European tech, Omnea is hard to beat.

• Join the 4th fastest growing startup in Europe. • Work with a high-calibre team where it took over 10,000 interviews to hire the first 50 Omneans. • Have an outsized impact on the business working with the most strategic customers. • Define Customer Account Management and Success playbooks from the earliest stages. • Benefit from the Future Founder Promise. • Work in-person Tuesdays, Wednesdays, and Thursdays at the London office.

Omnea is reinventing how enterprise businesses operate, starting with procurement where a single purchase can drag on for months. The AI-native platform connects every person, step, and system so buying is fast, safe, and efficient. Omnea has raised $75M from Khosla Ventures, Insight Partners, and Accel, 10x'd ARR to double-digit millions in 18 months, and is trusted by global enterprises like Spotify, MongoDB, Monzo, and Albertsons. The team previously scaled Tessian (acquired post-Series C) and includes ex-founders and operators who've grown unicorns.