Technical Account Manager

• Take on a role that is not your typical Sales position, combining commercial and technical skills. • Manage an existing book of business with engaged, high-paying ($20k+/yr) customers who have huge expansion potential. • Drive multi-product adoption without forcing people into using tools they don't need. • Work with 100% inbound sales where over 1,000 organizations sign up to use PostHog every week.

• Be technical enough to help customers and solve real problems without asking a sales engineer for help. • Be great at reading the signs of which inbound customers to focus on and be laser focused on helping customers who match the ICP. • Be good at maintaining long-term relationships past the initial sale, owning the relationship and selling new products. • Be able to go deep on understanding PostHog's products including technical ones like Feature Flags and Data Warehouse. • Be able to advise on configuration best practices to companies with multiple products and applications. • Be commercially-minded and excited about growing and retaining revenue. • Have a strong customer focus and help users remove any blockers to using PostHog effectively. • Be good at handling relationships strategically, helping customers achieve their goals over time. • Have experience working with similar technologies such as developer tools, product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines. • Have been the owner of several customers in the $20k-$100k+ ARR range previously.

• Have been an AE before and owned longer-term customer relationships. • Have been a sales engineer or product specialist looking to take more ownership. • Have experience with SDK implementation and technical integrations.

• Own customer feedback and make sure it gets to the wider PostHog team by working directly with product teams. • Be hyper responsive and feel like an extension of the customer's existing team. • Be an expert on all PostHog products so you can help customers see the value and adopt them. • Drive multi-product adoption across the PostHog suite. • Build white-glove, 1-1 customer relationships rather than relying on email sequences. • Get creative to engage customers you've never spoken to before. • Help customers achieve their goals over time, expanding their usage and buying more products. • Say no to customers who PostHog is not right for.

We have used PostHog's web analytics ourselves and genuinely loved the experience. The product is fast, thoughtfully designed, and surprisingly fun to use. PostHog is unlike most SaaS companies: their entire handbook is public, their codebase is open source, and they share revenue figures and board meeting notes with every team member. The company has raised $194M from investors, including Stripe, GV, and Y Combinator, reached a $1.4 billion valuation in 2025, and is targeting $100M in ARR by the end of 2026. They pay generously, benchmarking engineering salaries at the 90th percentile of San Francisco rates adjusted by location, with a fully public compensation calculator so you know your salary before you even apply. Employees on Glassdoor consistently highlight the flexible spending, genuine remote-first culture, and regular offsites, alongside a $1,500 quarterly budget for meeting up with colleagues anywhere in the world. Many team members are former founders, and the company is structured around small, autonomous teams that own their products end-to-end. If you are an engineer or builder who thrives on autonomy, ships fast, and wants to work on a product used by nearly 200,000 teams, PostHog is a rare opportunity.

• Receive generous, transparent compensation with base salary plus commission for hitting or exceeding sales targets, plus significant equity. • Enjoy unlimited vacation with a minimum requirement. • Benefit from two meeting-free days per week. • Receive a home office budget. • Access coworking credit. • Get private health, dental, and vision insurance. • Access a training budget. • Enjoy access to the Hedge House. • Benefit from carbon offsetting. • Receive pension and 401k contributions. • Participate in company offsites. • Get paid $1,000 for the PostHog SuperDay interview.

PostHog is building the operating system for folks who build software. Starting with open-source product analytics and launching out of Y Combinator's W20 cohort, PostHog has shipped more than a dozen products including a built-in data warehouse, customer data platform, and PostHog AI. More than 100,000 companies have installed PostHog, driven mostly by word-of-mouth. The company has raised more than $100m from top investors and is growing revenue 10% MoM on average.