Technical Account Manager

• Own an existing book of high-paying ($20k+/yr) PostHog customers with huge expansion potential, driving multi-product adoption across product, engineering, data, and leadership teams. • Multi-thread through customer organisations — build relationships from IC engineers to VPs and CTOs, making PostHog the default choice whenever a new team has a question the product can answer. • Pair closely with a CSM to jointly own account strategy: you bring the commercial and relationship depth, your CSM brings the technical depth. • Sell up and drive expansion, positioning PostHog as a strategic platform decision rather than a point tool. • Fully remote role across EMEA, GMT 0 to GMT +2 timezone.

• Strong relationship-building skills across seniority levels — comfortable moving from an IC engineer conversation to a 30-minute VP slot in the same day. • Commercially-minded, with experience owning accounts in the $20k–$100k+ ARR range and a track record of growing them through expansion and cross-sell. • Able to confidently demo all PostHog products and articulate the value of each, including technical ones like Feature Flags and Data Warehouse. • Experience selling or managing accounts with senior technical buyers — VP Engineering, CTO, Head of Platform, or Head of Data. • Experience working with developer tools, product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines.

• Experience in a product-led growth (PLG) or developer-first company where the ICP is technical. • Familiarity with PostHog's product suite across analytics, session replay, feature flags, and data warehouse. • Experience managing accounts where usage-driven expansion is the primary growth motion.

• Multi-thread through customer organisations, building relationships across product, engineering, data, platform, and leadership teams. • Sell up to directors, VPs, and execs — understand their goals and position PostHog against their business priorities. • Drive multi-product adoption without forcing customers into tools they don't need. • Own customer feedback and get it directly to PostHog product teams — no bureaucracy. • Be hyper-responsive, operating as an extension of the customer's existing team, primarily via Slack. • Jointly own account strategy with a CSM partner, coordinating who leads which conversations.

We have used PostHog's web analytics ourselves and genuinely loved the experience. The product is fast, thoughtfully designed, and surprisingly fun to use. PostHog is unlike most SaaS companies: their entire handbook is public, their codebase is open source, and they share revenue figures and board meeting notes with every team member. The company has raised $194M from investors, including Stripe, GV, and Y Combinator, reached a $1.4 billion valuation in 2025, and is targeting $100M in ARR by the end of 2026. They pay generously, benchmarking engineering salaries at the 90th percentile of San Francisco rates adjusted by location, with a fully public compensation calculator so you know your salary before you even apply. Employees on Glassdoor consistently highlight the flexible spending, genuine remote-first culture, and regular offsites, alongside a $1,500 quarterly budget for meeting up with colleagues anywhere in the world. Many team members are former founders, and the company is structured around small, autonomous teams that own their products end-to-end. If you are an engineer or builder who thrives on autonomy, ships fast, and wants to work on a product used by nearly 200,000 teams, PostHog is a rare opportunity.

• Base salary plus commission for hitting and exceeding sales targets (OTE benchmark £135,788–£148,652 for Birmingham; varies by location and step), plus significant equity. • Unlimited vacation with a minimum enforced. • Two meeting-free days per week (Tuesdays and Thursdays). • Home office budget and coworking credit. • Private health, dental, and vision insurance. • Training budget and company offsites. • Pension contributions.

PostHog is the only platform that acts as a co-pilot for product and AI agent development — shipping product analytics, a built-in data warehouse, session replay, and AI-powered analysis from a single platform. Launched from Y Combinator W20, PostHog has more than 450,000 organisations installed, is default alive, and has raised over $180m.