Technical Account Manager

• Own an existing book of engaged, high-paying customers with huge expansion potential and drive multi-product adoption. • Be technical enough to solve real customer problems without relying on a sales engineer. • Maintain long-term relationships past the initial sale, selling new products as fast as they are built rather than handing off to customer success.

• Be able to go deep on understanding PostHog products including technical ones like Feature Flags and Data Warehouse. • Be commercially minded and excited about growing and retaining revenue. • Have strong customer focus and be able to remove blockers to customers using PostHog effectively. • Be good at handling relationships strategically, helping customers achieve their goals over time while expanding usage. • Have experience working with similar technologies such as developer tools, product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines. • Have been the owner of several customers in the $20k to $100k+ ARR range previously.

• Have previous experience as an Account Executive who owned longer-term customer relationships. • Have previous experience as a sales engineer or product specialist looking to take more commercial ownership. • Have experience in a product-led or self-serve-first company. • Have experience advising on SDK implementation and configuration best practices across multiple products and applications.

• Own an existing book of engaged, high-paying customers and drive expansion across multiple PostHog products. • Be the expert for customers, solving real problems without defaulting to asking someone else. • Read the signs of which inbound customers to focus on and stay laser-focused on those matching the ICP. • Own customer feedback and make sure it gets to the wider PostHog team by working directly with product teams. • Be hyper-responsive and feel like an extension of the customer existing team, communicating in Slack as much as possible. • Be an expert on all PostHog products so you can help customers see the value and adopt them. • Build white-glove one-to-one customer relationships rather than relying on automated email sequences.

We have used PostHog's web analytics ourselves and genuinely loved the experience. The product is fast, thoughtfully designed, and surprisingly fun to use. PostHog is unlike most SaaS companies: their entire handbook is public, their codebase is open source, and they share revenue figures and board meeting notes with every team member. The company has raised $194M from investors, including Stripe, GV, and Y Combinator, reached a $1.4 billion valuation in 2025, and is targeting $100M in ARR by the end of 2026. They pay generously, benchmarking engineering salaries at the 90th percentile of San Francisco rates adjusted by location, with a fully public compensation calculator so you know your salary before you even apply. Employees on Glassdoor consistently highlight the flexible spending, genuine remote-first culture, and regular offsites, alongside a $1,500 quarterly budget for meeting up with colleagues anywhere in the world. Many team members are former founders, and the company is structured around small, autonomous teams that own their products end-to-end. If you are an engineer or builder who thrives on autonomy, ships fast, and wants to work on a product used by nearly 200,000 teams, PostHog is a rare opportunity.

• Receive generous, transparent compensation with base salary plus commission for hitting and exceeding sales targets, plus significant equity. • Take unlimited vacation with a minimum requirement. • Benefit from two meeting-free days per week. • Receive a home office setup and coworking credit. • Access private health, dental, and vision insurance. • Receive a training budget. • Access the PostHog Hedge House. • Receive pension contributions. • Attend company offsites.

PostHog is building the operating system for folks who build software. Starting with open-source product analytics out of Y Combinator W20, they have since shipped more than a dozen products including a built-in data warehouse, customer data platform, and PostHog AI. Over 100,000 companies have installed PostHog, mostly driven by word of mouth, with over 1,000 organisations signing up every week.