Product Associate

• Play a critical role in making sure products are launch-ready and operable at scale. • Work closely with Product Managers on discovery and delivery while supporting Operations teams to ensure customer support, collections, and complaints teams can effectively support customers from day one. • Build a deep understanding of how products actually work in the real world, take responsibility early, and progress towards a Product Manager role.

• Be a top-tier STEM or Economics graduate in computer science, engineering, mathematics, physics, economics, or similar. • Have 0-2 years of experience including internships, placements, or early-career roles with real responsibility. • Have practical experience beyond academia such as internships, startups, consulting projects, fintech, data, or operational roles. • Have strong analytical skills and comfort working with data using SQL, Python, Excel, or similar. • Be a structured problem-solver who can break down messy, real-world problems. • Be technically curious and comfortable working with systems, even if you're not an engineer. • Be a clear communicator who can work effectively with both technical and non-technical teams. • Take ownership and follow through until problems are actually solved. • Be comfortable working in ambiguity and not wait for perfect instructions. • Care deeply about customer outcomes and operational reality. • Speak up when something doesn't make sense and help fix it. • Be willing to put in extra effort at key moments such as launches and live incidents.

• Have experience in fintech or consumer lending. • Have experience with APIs, decisioning flows, and data pipelines. • Have experience building dashboards and performing data analysis.

• Work closely with Operations teams including customer support, collections, and complaints to ensure new products, features, or customer journeys are fully supported at launch. • Help define and document operational processes, edge cases, and failure scenarios. • Ensure tooling, data visibility, and workflows allow teams to support customers effectively from day one. • Act as a key point of contact during launches and early post-launch periods, helping triage and resolve live issues. • Support BAU product operations by investigating customer and partner issues, identifying root causes, and working with engineering and product to fix them. • Analyse operational data to identify recurring problems and improvement opportunities. • Help ensure issues are properly closed out, not just discussed. • Support Product Managers with discovery, delivery coordination, and partner onboarding. • Help with testing, release validation, and regression checks. • Analyse product performance across conversion, approval rates, origination volumes, and credit outcomes. • Build dashboards and ad-hoc analyses to support decision-making across Product and Operations.

Abound is one of the most exciting fintech stories in the UK right now. In just five years, the co-founders have built a profitable, fast-growing lending platform that was named the UK's number one fastest-growing tech company by The Sunday Times in 2026, with nearly 500% annual revenue growth. The company generated £69 million in revenue and £9 million in profit before tax in 2024, which is remarkable given that, among the top 15 high-growth UK companies tracked by Sifted, Abound was the only profitable one. They have secured £2.2 billion in lending capacity from Citi, Deutsche Bank, Waterfall, and others, and have been listed among the top 250 global fintechs by CNBC. What makes Abound especially interesting as a place to work is the leadership pedigree: Gerald Chappell was previously a Partner at McKinsey and EY, where he led digital lending and credit analytics solutions globally, while Dr Michelle He was a Director at EY with a PhD in machine learning. The broader leadership team brings experience from Goldman Sachs, Citi, Airbnb, and other major institutions. The UK Glassdoor entity sits at 4.6/5, with every single employee recommending it to a friend. What comes through in reviews is the flat structure, data-driven culture, quick career progression, and the chance to learn directly from seriously experienced leaders. Everyone gets equity ownership, a 30-day paid sabbatical after 4 years, a free WellHub membership, and plenty of team socials. A couple of things worth knowing: some Glassdoor reviews flag high targets and performance pressure, and Abound runs a hybrid model from its London offices rather than being fully remote. That said, if you want to be part of a profitable, rapidly scaling UK fintech where your work has a real impact on making credit fairer for millions of people, Abound is a brilliant place to do it.

• Own a piece of the company with equity. • Work hybrid with 3 days a week in the office. • Take 25 days holiday a year plus 8 bank holidays. • Receive 2 paid volunteering days per year. • Enjoy one month paid sabbatical after 4 years. • Access an employee loan. • Get free gym membership. • Benefit from a team wellness budget to be active together. • Follow a clear progression path to Product Manager with high performers progressing to Junior Product Manager.

Abound is redefining consumer lending in the UK and beyond using advanced AI and Open Banking data to make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, Abound looks at the full financial picture. The company has issued over £1.3bn in loans directly to customers with market-leading credit performance, seeing only 3 defaults for every 10 the industry expects. Backed by £2bn+ of funding from Citi, GSR Ventures, and Deutsche Bank, Abound reached profitability just 2.5 years after launch and is recognised as one of Europe's fastest-growing fintechs.