• Play a critical role in making sure credit products are launch-ready and operable at scale at one of Europe fastest-growing fintechs.
• Support Operations teams ensuring customer support, collections, and complaints teams can effectively support customers from day one.
• Serve as a stepping stone to Product Management with a clear progression path based on impact and ownership.
📋 Job Requirements
• Be a top-tier STEM or Economics graduate in computer science, engineering, mathematics, physics, economics, or similar.
• Have 0 to 2 years of experience including internships, placements, or early-career roles with real responsibility.
• Have practical experience beyond academia such as internships, startups, consulting projects, fintech, data, or operational roles.
• Have strong analytical skills and comfort working with data using SQL, Python, Excel, or similar.
• Be a structured problem-solver who can break down messy real-world problems.
• Be technically curious and comfortable working with systems even if not an engineer.
• Be a clear communicator who can work effectively with both technical and non-technical teams.
🌟 Nice-to-have
• Have experience in fintech or financial services.
• Have experience with APIs, decisioning flows, or data pipelines.
• Have experience building dashboards or performing ad-hoc data analyses.
• Have experience working in a regulated environment.
🎯 Responsibilities
• Work closely with Operations teams to ensure new products, features, or customer journeys are fully supported at launch.
• Help define and document operational processes, edge cases, and failure scenarios.
• Ensure tooling, data visibility, and workflows allow teams to support customers effectively from day one.
• Act as a key point of contact during launches and early post-launch periods helping triage and resolve live issues.
• Investigate customer and partner issues, identify root causes, and work with engineering and product to fix them.
• Analyse operational data to identify recurring problems and improvement opportunities.
• Support Product Managers with discovery, delivery coordination, and partner onboarding.
• Help with testing, release validation, and regression checks.
• Analyse product performance across conversion, approval rates, origination volumes, and credit outcomes.
• Build dashboards and ad-hoc analyses to support decision-making across Product and Operations.
Abound is one of the most exciting fintech stories in the UK right now. In just five years, the co-founders have built a profitable, fast-growing lending platform that was named the UK's number one fastest-growing tech company by The Sunday Times in 2026, with nearly 500% annual revenue growth. The company generated £69 million in revenue and £9 million in profit before tax in 2024, which is remarkable given that, among the top 15 high-growth UK companies tracked by Sifted, Abound was the only profitable one. They have secured £2.2 billion in lending capacity from Citi, Deutsche Bank, Waterfall, and others, and have been listed among the top 250 global fintechs by CNBC. What makes Abound especially interesting as a place to work is the leadership pedigree: Gerald Chappell was previously a Partner at McKinsey and EY, where he led digital lending and credit analytics solutions globally, while Dr Michelle He was a Director at EY with a PhD in machine learning. The broader leadership team brings experience from Goldman Sachs, Citi, Airbnb, and other major institutions. The UK Glassdoor entity sits at 4.6/5, with every single employee recommending it to a friend. What comes through in reviews is the flat structure, data-driven culture, quick career progression, and the chance to learn directly from seriously experienced leaders. Everyone gets equity ownership, a 30-day paid sabbatical after 4 years, a free WellHub membership, and plenty of team socials. A couple of things worth knowing: some Glassdoor reviews flag high targets and performance pressure, and Abound runs a hybrid model from its London offices rather than being fully remote. That said, if you want to be part of a profitable, rapidly scaling UK fintech where your work has a real impact on making credit fairer for millions of people, Abound is a brilliant place to do it.
😃 What Abound offers
• Receive equity in the company.
• Work hybrid with 3 days a week in the office.
• Take 25 days holiday a year plus 8 bank holidays.
• Receive 2 paid volunteering days per year.
• Take one month paid sabbatical after 4 years.
• Access an employee loan.
• Receive free gym membership.
• Access a team wellness budget for group activities.
💖 What makes Abound unique
Abound is redefining consumer lending in the UK using advanced AI and Open Banking data to make fair, affordable personal finance available to more people. Having issued over £1.3bn in loans directly to customers with market-leading credit performance, the company reached profitability just 2.5 years after launch. Backed by £2bn+ of funding from Citi, GSR Ventures, and Deutsche Bank, Abound is recognised as one of Europe fastest-growing fintechs.
💬 What employees say
"Fast-growing, highly ambitious company with a management team that truly understands the industry. Strong focus on innovation, technology, data, and automation. Friendly place to work with no office politics or egos, and great career opportunities for anyone with the right attitude."
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