Senior Credit Analyst

• Shape Monzo's credit strategy across credit card products, working at the intersection of credit risk, commercial performance, and customer experience. • Design and refine underwriting and limit strategies, analyse portfolio performance, and build profitability models with clear business impact. • Work in a high-impact, cross-functional environment alongside Product, Engineering, Data Science, Finance, and Risk & Control. • Help ensure Monzo's borrowing products remain competitive, scalable, and aligned with strong customer outcomes. • Cardiff, London, or fully remote within the UK, with flexible working hours.

• Experience in unsecured lending, ideally within credit cards. • Strong understanding of credit card economics — APR, utilisation, interchange, revolving behaviour, cost of funds, and losses. • Experience building or influencing credit strategies such as underwriting, limit management, or pricing. • Strong analytical and data capabilities with technical coding skills — SQL is a must-have; Python and Looker are a plus. • Experience working with NPV models, profitability analysis, and portfolio forecasting. • Confidence communicating complex analysis clearly to non-technical stakeholders. • Experience collaborating cross-functionally in a fast-paced environment.

• Experience modelling rewards cards and understanding their economics. • Familiarity with Python for data analysis and modelling. • Experience with Looker or similar self-serve BI tools.

• Design and refine credit underwriting and limit strategies to optimise risk and growth. • Analyse portfolio performance — arrears, utilisation, revenue, losses, vintage curves — and identify actionable insights. • Build and interpret NPV and profitability models to inform strategic decisions. • Develop segmentation frameworks to identify revenue and risk pressure points. • Lead analytical deep-dives into portfolio trends and emerging risks. • Partner with Product and Engineering teams to design and test new features and strategy changes. • Evaluate the commercial and customer impact of pricing, eligibility, and limit decisions. • Present clear, structured recommendations to senior stakeholders. • Support regulatory and governance requirements, ensuring strategies align with policy and risk appetite.

We have been Monzo customers for years and have always loved their beautiful, simple app UI. We believe their product has a positive impact on millions of customers, motivating them to be more conservative with their spending and helping them save money. Monzo, as a company, has consistently grown over the past 10 years and is known for its strong company culture, generous benefits, and leadership that strives to be truly transparent and cares about its colleagues. It is a company that helps you advance your career and grow as a professional, working with great teams. If you like to join a thriving, upcoming bank and help millions of customers lead a financially sound life, Monzo gives you the opportunity to push ahead.

• Salary of £76,500–£95,000 plus performance-based incentive awards. • Visa sponsorship available. • Relocation support to the UK available. • Flexible working hours — work in a way that fits your life, including school drop-offs and avoiding rush hour. • Learning budget of £1,000 per year for books, training, and conferences. • Fully remote within the UK, with ad hoc meetings in London when needed.

Monzo is on a mission to make money work for everyone, building a bank people actually love. From personal and business bank accounts to credit cards, savings, investments, and pensions, Monzo serves millions of customers in the UK with plans to expand further. Its data teams are embedded directly in product squads, driving a culture of real-time, data-driven decision-making across the whole business.