Senior Executive Assistant

• Support the CEO and Operating Group as a trusted partner at the centre of how the leadership team works together. • Help create clarity, protect focus, and ensure conversations turn into action. • Bring structure and calm to a global executive team spanning the UK and North America. • This is not a traditional EA role focused only on diary management, but a strategic partnership role.

• Have significant experience supporting C-level or senior executives in fast-paced, global environments. • Be calm, thoughtful, and steady with the judgement to know when to step forward and when to step back. • Be comfortable being direct and clear, able to challenge respectfully when priorities conflict. • Have strong written skills with the ability to distil complex discussions into clear summaries and actions. • Be confident working across cultures and time zones, building trust quickly with senior stakeholders. • Have high emotional intelligence and sound judgement, especially in sensitive or high-pressure situations. • Be experienced in handling confidential information with care and discretion. • Be confident using modern workplace tools such as Google Workspace and Slack, and open to adopting AI-based productivity tools.

• Have experience coordinating investor-facing meetings and confidential initiatives such as M&A. • Have experience working with global executive teams across multiple time zones.

• Prepare agendas and materials for Operating Group meetings, Board sessions, and All Hands. • Capture decisions clearly and track actions through to completion. • Notice when things start to drift and help bring focus back. • Manage complex, multi-timezone calendars for the CEO and wider Operating Group. • Balance competing priorities with care and good judgement. • Push back respectfully when something is not the best use of executive time. • Coordinate investor-facing meetings and confidential initiatives such as M&A. • Prepare professional documentation and ensure information flows securely. • Build strong relationships across the UK and North America. • Bridge time zones and communication styles with clarity and respect. • Arrange international travel when required. • Manage expenses accurately and responsibly. • Look for thoughtful ways to improve how the Operating Group works together.

• Receive 25 days of holiday per year plus the option to buy another 5 days (pro-rated). • Access private healthcare via AXA including pre-existing conditions and mental health. • Receive life insurance. • Access menopause support. • Choose your workstation. • Work for up to 3 months per year from any country in the world. • Participate in the pension scheme. • Access a training allowance of up to £1,000 per year. • Receive a £200 annual allowance for home office needs or improvements. • Benefit from enhanced family leave pay. • Join the cycle to work scheme. • Enjoy regular social gatherings with a monthly allowance for each employee.

Masabi is driving the fare payment revolution, powering the journeys of millions all over the world. The company builds fare collection platforms that allow riders to seamlessly buy and present tickets for public transport on mobile phones, from ticket machines, or by tapping bank cards. The Justride platform is used in over 250 locations globally, including some of the largest cities in the world. Masabi has partnered with large players in the transport space including Uber, Moovit, and Transit.