Senior TechOps Solution Specialist

• Maintain excellent tooling that enables Monzonauts to do their best work. • Deliver high-impact end-to-end technical solutions to support the business. • Implement automations and best practices across tools, processes, and fixes. • Maintain SaaS tooling and vendor relationships. • Support the wider TechOps team and Security collective. • Build and support innovative office tech. • Keep platforms secure and available.

• Be comfortable working in a technical team that deals with a wide range of technical issues every day. • Be comfortable presenting technical information to groups of people. • Be passionate about helping people and creating an inclusive support environment. • Communicate technical solutions effectively to people with wide-ranging levels of technical expertise. • Have experience delivering technical projects and tools. • Have experience in complex technical problem solving. • Have an understanding of basic networking. • Love learning on the fly and sharing knowledge with others. • Have experience managing macOS, Windows, or ChromeOS devices using mobile device management.

• Have experience with Google Workspace, Slack administration, and Okta. • Have experience supporting and building AV solutions. • Have experience automating processes and tasks. • Have experience in programming languages such as Python. • Have experience building and maintaining monitoring solutions with tools like Prometheus and Grafana. • Have experience with infrastructure as code using tools such as Terraform. • Hold a certification in networking such as CCNA, CCNP, or equivalent.

• Deliver high-impact end-to-end technical solutions. • Maintain SaaS tooling and vendor relationships. • Support the wider TechOps team and Security collective. • Build and support innovative office tech. • Keep platforms secure and available. • Automate tools, processes, and fixes.

We have been Monzo customers for years and have always loved their beautiful, simple app UI. We believe their product has a positive impact on millions of customers, motivating them to be more conservative with their spending and helping them save money. Monzo, as a company, has consistently grown over the past 10 years and is known for its strong company culture, generous benefits, and leadership that strives to be truly transparent and cares about its colleagues. It is a company that helps you advance your career and grow as a professional, working with great teams. If you like to join a thriving, upcoming bank and help millions of customers lead a financially sound life, Monzo gives you the opportunity to push ahead.

• Earn £60,000 to £70,000 plus incentive awards tied to performance. • Work remotely from anywhere in the UK with occasional office attendance for specific projects or maintenance. • Receive a £1,000 annual learning budget for books, training courses, and conferences. • Benefit from flexible working hours and trust-based scheduling.

Monzo is a digital bank on a mission to make money work for everyone. The TechOps team takes an inclusive approach to support, striving to innovate and automate so the team can focus on improving the experience of fellow Monzonauts. The new solutions team delivers technical solutions and maintains excellent tooling across the business.