Personal Assistant

• Support the CEO and Senior Leadership Team as the central coordination point for diaries, meetings, travel, logistics, expenses, and board administration. • Work closely with the People Team on internal communications, company-wide events including Town Halls, All Hands, SLT offsites, and new joiner welcome events. • Support board and governance coordination including board pack collation, shareholder communications, and action tracking. • Maintain a regular in-office presence three days per week, welcoming visitors, managing office supplies, and supporting a well-run London hub. • Handle sensitive and confidential information with professionalism and sound judgement at all times.

• Bring proven experience in a support role working closely with senior leadership stakeholders. • Bring excellent organisational and time management skills, with a track record of managing complex diaries, travel arrangements, and event coordination across multiple priorities. • Bring excellent presentation and visual communication skills, with the ability to build impactful slide decks in Microsoft PowerPoint and Google Slides. • Bring comfort working with data in Excel or Google Sheets, including sorting, filtering, formulas, pivot tables, and presenting insights. • Bring excellent written and verbal communication skills and confidence engaging professionally with stakeholders at all levels.

• Bring familiarity with corporate governance and board management practices. • Bring familiarity with workplace tooling such as HubSpot, Miro, Claude, or similar business productivity platforms. • Bring experience working in a tech start-up or scale-up environment. • Bring experience or knowledge of the NHS, healthcare, or HealthTech industry. • Bring experience with SaaS products or workforce applications.

• Proactively manage CEO and SLT diaries, scheduling across multiple stakeholders and time zones, and coordinate all travel arrangements and itineraries. • Support meeting preparation including agendas, briefing materials, presentations, and follow-up action coordination. • Draft and coordinate leadership communications for CEO review and distribution across company channels and forums. • Coordinate board meetings, collate and quality-check board packs, track governance actions, and support shareholder communications. • Plan and deliver company-wide events including Town Halls, Patchweek, SLT offsites, and departmental away days, covering scheduling, venue, catering, travel, and on-the-day logistics.

• Earn £40,000–£45,000 per year. • Work in a hybrid and flexible environment with access to a dog-friendly London hub and co-working spaces across the UK. • Access a personal learning and development budget. • Benefit from a Cycle Scheme, Tech Loan Scheme, and flexible income options via Stream. • Access the Employee Assistance Programme through Health Assured for personal support.

Patchwork Health has been on a mission since 2016 to make truly flexible and sustainable working a reality for all healthcare staff. Co-created with the NHS and adopted by over 100 healthcare sites, their fully integrated workforce management platform covers temporary staff banks, collaborative banks, rostering, agency management, and workforce analytics. Recognised as HSJ's 2022 Staffing Solution of the Year and winner of the HSJ Partnership Award and Spectator's Economic Innovator of the Year Award.