• Use your understanding of Engine's technology and architecture to explain the product, uncover client requirements, and support the design of client solutions across both sales and delivery phases.
• Lead on technical designs during Engine implementation projects, building relationships with client Engineering leads, Service Owners, and SI partners across Europe.
• Help clients maximise Engine's current and future capabilities, shaping the product roadmap and documenting scope and delivery decisions.
• Blend deep technical expertise with strong stakeholder communication to bridge engineering and business audiences.
• Hybrid role based in London; travel across Europe and occasionally further afield is required.
📋 Job Requirements
• Experience of end-to-end software engineering or solution architecture across the full software delivery lifecycle.
• Experience with software service design and integration — RESTful APIs, OpenAPI specification, and sequence diagrams.
• Experience with cloud infrastructure and large-scale cloud applications.
• Experience in a client-facing role, building relationships with a variety of technical and non-technical stakeholders.
• Strong interpersonal communication and collaboration skills, with experience delivering complex messaging to diverse audiences.
• Comfortable with national travel to the London office and international travel to client sites.
🌟 Nice-to-have
• Experience in retail or business banking, core banking, card processing, or payments.
• Experience delivering and implementing core banking systems or large-scale digital transformation programmes, including application migration and solution integration.
• Commercial acumen with experience building business cases.
• Experience in a SaaS organisation in a Client Solutions or Client Engineering role.
• Knowledge of financial regulations across different markets.
🎯 Responsibilities
• Become an Engine expert, understanding its architecture, technology, and functionality to communicate its value to technical and non-technical audiences.
• Lead on technical designs during Engine implementation phases, working closely with clients and SI partners on the technical detail of integrations.
• Collaborate with Product and Engineering teams to fulfil identified client requirements and shape the Engine product roadmap.
• Document scope and roadmap decisions to guide subsequent delivery waves.
• Act as technical champion for existing clients, taking ownership of technical aspects of client deliveries and collaborating with SI partners to overcome challenges.
• Provide expert guidance to client engineering teams using documentation, API specifications, and sequence diagrams.
• Work with the Client Success team to troubleshoot technical issues, translate client needs into requirements, and architect innovative solutions.
About Engine by Starling
😃 What Engine by Starling offers
• 33 days holiday including public holidays, which you can take when it works best for you.
• An extra day's holiday on your birthday.
• Annual leave increases with length of service, with the option to buy or sell up to five extra days.
• 16 hours paid volunteering time per year.
• Salary sacrifice, company-enhanced pension scheme.
• Life insurance at 4x salary and group income protection.
• Private Medical Insurance with VitalityHealth, including mental health support and cancer care.
• Generous family-friendly policies.
• Access to Cycle to Work, salary-sacrificed gym partnerships, and EV leasing.
💖 What makes Engine by Starling unique
Engine by Starling is the SaaS business spun out of Starling Bank, offering the modern banking technology platform built to power Starling to banks and financial institutions worldwide. Engine is on a mission to help leading banks build rapid-growth businesses on its technology, drawing on deep banking expertise and best-in-class engineering.
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