Sales Development Representative

• Play a crucial role in driving Mapbox's sales growth by prospecting, qualifying, and generating new business opportunities. • Work closely with your manager and sales team to identify high-potential leads, engage with prospects, and set the foundation for successful sales conversions. • Build relationships with prospective customers, understand their needs, and introduce them to the power of Mapbox's location-based solutions.

• Have 1+ years of experience in sales development, business development, or a similar role, ideally in a SaaS or tech-focused environment. • Have strong communication skills, both written and verbal, with the ability to engage and build rapport with potential customers. • Be self-motivated, goal-oriented, and eager to meet and exceed performance targets. • Have experience with cold outreach via email, phone, and social media to engage prospects. • Have the ability to work collaboratively in a fast-paced, team-oriented environment. • Have familiarity with CRM software such as Salesforce or HubSpot and sales enablement tools such as Outreach, Gong, or LinkedIn Sales Navigator. • Have a passion for technology and innovation paired with a baseline understanding of AI tools and curiosity for discovering new solutions. • Hold a Bachelor's degree or have equivalent work experience.

• Have experience leveraging AI-driven intent signals to prioritize and personalize outreach at scale. • Have experience with workflow optimization and automation tools. • Have experience in location-based technology or mapping solutions.

• Research and identify high-value leads across inbound and outbound channels using email, dialer, LinkedIn, and AI-driven intent signals. • Architect and execute multi-channel outreach, leveraging AI to customize messaging and ensure every touchpoint is bespoke and relevant. • Continuously experiment with AI tools and automation to prune manual tasks and increase speed-to-lead and overall productivity. • Engage with inbound leads and conduct strategic discovery to qualify prospects based on business needs, budget, and decision-making timelines. • Schedule meetings for the sales team with qualified prospects to ensure a steady flow of high-quality opportunities. • Maintain accurate and up-to-date records of prospect interactions, lead status, and next steps within Salesforce. • Work closely with Account Executives, the Manager of SDRs, and other sales team members to ensure smooth lead handoff. • Stay at the forefront of sales technology and participate in regular training to enhance product knowledge and sales skills. • Meet or exceed weekly and monthly KPIs for leads generated, meetings booked, and sales opportunities created.

We have spent time with Mapbox APIs ourselves and been genuinely impressed: the developer experience is smooth, the docs are clear, the tooling is flexible, and the product just works. That is not something you can say about every platform, and it matters when you are deciding where to work. Here, you will be building something that other developers actually enjoy using. Mapbox has pulled in more than $500 million from investors, is valued at over $1 billion, and counts 4 million+ developers and nearly 40% of the Fortune 500 among its users. Glassdoor reviews tend to repeat the same themes: smart, friendly colleagues, interesting technical challenges, competitive pay, and a remote-first culture with real work-life balance. There are offices in the US, Finland, Germany, the UK, and Japan, but most roles can be done remotely. Still, the Glassdoor rating is 3.6, so opinions are mixed. There is also some frustration around leadership style, shifting priorities, and a performance review process that can feel a bit rigid. However, if you are looking to work on technology with a global dependency and want to be proud of what you ship, Mapbox could be a great fit.

• Join the leading real-time location platform for location-aware businesses. • Work with a platform chosen by more than 4 million registered developers. • Access supportive health care and parental leave. • Enjoy flexibility for the things that come up in life. • Be part of a diverse team that values individuals being their whole selves at work. • Work in an environment of teaching and learning to equip you with tools needed to be successful.

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform's flexibility, security, and privacy compliance. Organizations use Mapbox applications, data, SDKs, and APIs to create customized and immersive experiences that delight their customers.