Renewals Account Manager - UKI

• Own and maximize the renewal value for a dedicated book of business within the UKI region. • Partner with the wider Sales organization to ensure customers are set up for long-term success with their contract terms. • Articulate complex business value and ROI to senior customer stakeholders to drive retention. • Act as the commercial driver for the entire customer lifecycle from onboarding through renewal execution.

• Possess a minimum of 3 years of experience in Inside or Field Sales. • Maintain 2+ years of relative industry experience within the technology or cybersecurity sector. • Demonstrate strong negotiation skills and the ability to navigate objections to achieve win-win outcomes. • Exhibit excellent problem-solving skills with a creative approach to resolving commercial challenges. • Maintain strong written and verbal communication skills with the ability to present to multiple personas. • Demonstrate the ability to handle multiple tasks efficiently in a professional, fast-paced environment.

• Specific experience managing SaaS renewal cycles is highly desired. • Proven track record of leveraging channel relationships to drive renewal success. • Deep understanding of value-driven sales methodologies and ROI justification. • Familiarity with Sales Operations tools for accurate forecasting and pipeline management.

• Act as the commercial owner of renewals, including maintaining and reporting an accurate weekly forecast. • Negotiate and execute renewal contracts that align with both customer objectives and company targets. • Lead customer touchpoints including Business Value Justification meetings and Quarterly Business Reviews. • Analyze data and leverage sales tools to identify expansion opportunities and business value. • Build and maintain long-term relationships with key stakeholders across an assigned account portfolio. • Prioritize and manage multiple high-value deals simultaneously to maximize renewal outcomes. • Collaborate closely with Account Executives and Solution Engineers to drive team forecasting and planning.

We have used Cloudflare products ourselves, including Turnstile to protect apps from bots, so we know first-hand how solid their tech is, and that matters when you are thinking about where to work. With over $2.1 billion in annual revenue, 34% growth in Q4 2025, and $4 billion+ in cash reserves, Cloudflare is financially rock-solid and still growing fast. They operate one of the largest networks in the world, sit in front of roughly one in five websites, and are pushing hard into AI infrastructure and the agentic web. The scale of what they do is genuinely impressive; so many of the apps and services you use every day depend on Cloudflare without you even knowing it. Across Glassdoor, employees consistently highlight the great products, friendly and smart colleagues, positive working environment, and genuine flexible hybrid and work-from-home arrangements. They also offer unlimited paid time off and have a real focus on diversity and inclusion. We should be upfront, though: the Glassdoor rating sits at 3.4, and reviews are mixed. While the culture and people are widely praised, compensation competitiveness and slow promotion processes are recurring pain points. However, if you want to solve hard, Internet-scale problems at a company whose products you probably already rely on, Cloudflare is a brilliant place to do that.

• Join a mission-driven company focused on protecting the free and open Internet. • Work for a recognized leader in innovation and one of the top company cultures globally. • Benefit from a diverse and inclusive hiring philosophy that values individual potential. • Participate in high-impact social initiatives such as Project Galileo and the Athenian Project. • Access a professional environment that encourages learning new skills and developing talent. • Enjoy a hybrid working model based in world-class hubs like London or Lisbon.

Cloudflare is a global leader in web security and performance, running one of the world’s largest networks to protect millions of Internet properties. From individual bloggers to the Fortune 500, Cloudflare ensures a faster and more secure online experience. The company is committed to building a better Internet through transparency, privacy, and community-focused projects.