Business Operations Manager

• Shape global priorities by identifying the most material growth opportunities across markets, segments, and initiatives and mobilising cross-functional teams to act on them. • Partner with leadership to define and operationalise the global strategic roadmap including annual planning, OKRs, investment trade-offs, and performance targets. • Lead large, highly cross-functional initiatives from early hypothesis development through execution and post-mortem analysis. • Build and own scalable dashboards, forecasting models, and business reviews that surface leading indicators and translate performance signals into concrete action plans. • Proactively identify and size opportunities to accelerate global growth through market expansion, process redesign, tooling enhancements, automation, or AI-enabled decision support.

• Have 5+ years of experience in business operations, strategy, analytics, consulting, or a similar highly analytical role within a global or high-growth environment. • Have a proven track record of leading complex, cross-functional initiatives from insight to execution with measurable business impact. • Have exceptional analytical capability including strong proficiency in SQL, Tableau, or similar tools. • Have a demonstrated ability to translate ambiguous business questions into structured frameworks, clear analyses, and actionable recommendations. • Have experience building executive-ready narratives that connect data, strategy, and operational realities. • Have strong stakeholder management skills with the ability to influence senior leaders and align diverse teams. • Have a high ownership mindset, intellectual curiosity, and a bias toward action in fast-moving environments. • Have a demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.

• Have practical understanding of workflow automation and AI-driven tools that improve decision-making velocity. • Have experience in travel technology, marketplace platforms, or B2B supply acquisition. • Have experience operating at a senior level with global programme ownership.

• Identify and prioritise the most material global growth opportunities across markets and segments. • Define and operationalise the global strategic roadmap in partnership with senior leadership. • Lead cross-functional initiatives that improve how Tripadvisor plans, launches, and scales global programmes. • Develop compelling data-driven narratives for senior leadership decision-making. • Build and maintain scalable dashboards and forecasting models. • Establish structured feedback loops connecting analytics insights to product prioritisation and GTM strategy. • Lead pilots of growth acceleration opportunities through to rollout.

• Work fully remotely with a remote-friendly approach and the option to join on-site as often as you'd like. • Receive competitive compensation benchmarked against the latest industry data, including base salary and annual bonuses. • Access a flexible schedule with work-life balance ingrained in company culture by design. • Receive tuition assistance, a lifestyle benefit, travel perks, and donation matching. • Access an employee assistance programme and strong health benefits. • Receive a generous employee referral scheme.

The Tripadvisor Group connects people to experiences worth sharing, aiming to be the world's most trusted source for travel and experiences. With a portfolio of brands including Tripadvisor, Viator, and TheFork, the group leverages technology and rich content to connect a global audience with partners across travel, restaurants, and experiences. This Business Operations Manager role sits within the B2B Strategy & Operations and Supply Acquisition team, shaping how Tripadvisor identifies and executes global growth opportunities.