Sales Manager, Existing Customers

• Lead and develop a team of Account Executives focused on growing Sanity's most strategic existing customer relationships. • Drive net revenue retention (NRR), expansion, and long-term partnerships across the team's portfolio. • Work closely with key accounts and collaborate cross-functionally with Sales, Product, and Solution Architects to ensure Sanity delivers measurable value. • Be deeply involved in guiding deal strategy, supporting customer conversations, and ensuring consistent, high-quality execution across the team. • Fully remote role based anywhere in the UK.

• 5+ years of experience in enterprise SaaS account management, sales, or customer success, with 3+ years managing high-performing teams. • Proven record of driving NRR, expansion, and retention through structured account planning and execution. • Skilled at coaching teams on strategic customer engagement, consultative selling, and executive communication. • Strong business acumen and comfort leading conversations with senior executives on business value and outcomes. • Operationally strong, with experience using Salesforce to manage forecasting, pipelines, and team performance. • Proactive, empathetic leader who thrives in a fast-paced, collaborative environment.

• Experience leading teams that sell complex or API-first software solutions — CMS, SaaS, PaaS, or CPaaS. • Track record of partnering with Product and technical teams to solve customer challenges and identify expansion opportunities. • Background in scaling programmes, processes, or methodologies within a growing organisation.

• Recruit, mentor, and support Account Executives, fostering a culture of accountability, learning, and collaboration. • Oversee the team's portfolio to meet and exceed quarterly growth targets for NRR and expansion. • Implement and maintain processes in Salesforce for pipeline visibility, forecasting accuracy, and performance tracking. • Support AEs in navigating complex accounts, preparing for key customer interactions, and crafting strategies that align with customer outcomes. • Join key customer conversations to reinforce business value, unblock growth opportunities, and accelerate expansion cycles. • Partner with Product, Solution Architects, and Marketing to surface insights and co-develop expansion strategies. • Analyse KPIs and dashboards to identify trends, enable team accountability, and plan improvements.

• Competitive salary and stock options programme. • Comprehensive health plans and perks. • Flexible, trust-based work environment that encourages long-term personal and professional growth. • Healthy work-life balance that accommodates individual and family needs. • A global, multi-culturally diverse team of colleagues and customers.

Sanity.io is building the future of AI-powered Content Operations. Its AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works — accelerating digital development and supercharging content operations efficiency. Companies like Figma, Anthropic, Riot Games, Nordstrom, and SKIMS use Sanity to power their content operations. Backed by $85m in Series C funding led by GP Bullhound, Sanity is a 200+ person company in a strong position for accelerated growth.