Site Reliability Engineer

• Join a dedicated SRE practice within Service Operations at Supabase, which manages millions of Postgres instances and is growing. • Make every engineering team more reliable — not by owning their infrastructure, but by establishing the practices, frameworks, and feedback loops that let them own reliability themselves. • Work across the org: setting standards, pair-programming fixes, helping teams define error budgets, and telling them when those budgets are exhausted. • Thrive in an async, fast-paced environment where influence matters more than authority.

• Bring 7+ years of experience in SRE, production engineering, or reliability-focused roles, including experience shaping SRE practices and driving adoption across engineering teams. • Have a software engineering mindset — write code and build tools, not just configure them. • Demonstrate hands-on experience defining and operationalising SLOs/SLIs at scale, including error budget policies that actually influenced engineering decisions. • Show deep experience with incident response, postmortem facilitation, and turning incident learnings into systemic improvements. • Have worked with large-scale multi-tenant systems (bonus for managed database platforms or Postgres). • Be proficient with cloud infrastructure (AWS preferred) and infrastructure-as-code (Pulumi preferred, Terraform/CDK also acceptable). • Communicate clearly and persuasively, influencing without authority across a distributed org. • Bring experience in async or globally distributed teams. • Be energised by making other teams more effective rather than being the one who fixes everything.

• Bring experience with Kubernetes-based platform operations. • Have familiarity with OpenTelemetry, VictoriaMetrics, Grafana, or similar observability tooling. • Demonstrate experience building developer-facing reliability tooling such as SLO dashboards, ORR frameworks, toil tracking, or DORA metrics.

• Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience, and build error budget policies that turn them into engineering decisions. • Own and evolve the Operational Readiness Review (ORR) process — conducting reviews for new services and major changes across observability, alerting, runbooks, capacity, and graceful degradation. • Strengthen the incident-to-improvement pipeline by connecting postmortem findings to operational readiness gaps, identifying repeat failure patterns, and driving systemic fixes. • Act as the reliability expert teams pull in for architecture reviews, failure mode analysis, dependency mapping, and resilience design. • Identify and quantify operational toil across the org, and build or advocate for automation that eliminates it. • Help teams design sustainable on-call practices including alert quality, escalation paths, runbook coverage, and noise reduction. • Track and report on org-wide operational maturity, surfacing systemic gaps and driving remediation.

• Work fully remotely from anywhere in the world with a WeWork membership or co-working allowance. • Receive ESOP (equity ownership) in the company. • Use a tech allowance to set up your ideal work environment. • Access 100% company-covered health insurance for employees and 80% for dependents. • Attend annual company off-sites in a new city each year. • Work flexibly and asynchronously with trust to manage your own time. • Receive an annual professional development allowance for courses, books, and conferences.

Supabase is the Postgres development platform built by developers for developers, providing a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. The company is born-remote and open-source-first with 280+ team members across 55+ countries, having raised $500M with over 500,000 community members.