Solutions Consultant

• Drive technical validation and value realisation for Synthesia across both prospects and existing customers. • Sit at the intersection of Sales, Customer Success, and Product, ensuring Synthesia is proven, adopted, and expanded based on clear business outcomes. • Own the technical win in deals, shape high-impact use cases, and help customers achieve their first successful workflows. • Join the world's leading AI video platform for business, used by over 90% of the Fortune 100. • Fully remote role based in the UK.

• 2+ years in Solutions Consulting, Sales Engineering, pre-sales, consulting, or a similar customer-facing role. • Commercially sharp and consultative — able to uncover customer needs and turn them into clear, high-value solutions. • Strong in discovery, demos, and business conversations with both practitioners and senior stakeholders. • Experience bridging pre-sale and post-sale, from discovery and validation through to first value and early adoption. • Comfortable operating across SaaS, AI, or enterprise technology environments. • Able to manage multiple priorities with pace, structure, and sound judgement. • Strong problem solver who brings clarity to ambiguity, with a builder mindset and high ownership.

• Experience building reusable solution patterns, validation frameworks, or onboarding playbooks at scale. • Background partnering closely with Product, Marketing, or Support to shape positioning and solution fit. • Experience working specifically in AI or video technology environments.

• Run structured discovery with senior stakeholders to uncover business priorities, workflows, and success metrics. • Translate business needs into clear solution approaches, validation plans, and customer-facing recommendations. • Design and run pilots, workshops, demos, and proof points with explicit success criteria. • Own the path from signed deal to first live workflow, ensuring customers reach value quickly. • Identify additional teams, workflows, and use cases where Synthesia can deliver more value. • Capture reusable solution patterns and build tools and playbooks that make the function repeatable at scale. • Partner with Account Executives on account strategy and with Customer Success on adoption risk and expansion opportunities. • Turn customer insight into structured product, positioning, and go-to-market feedback.

• Join a fast-growing, category-defining AI company backed by leading investors. • Work at the intersection of Sales, Customer Success, and Product with real cross-functional influence. • Fully remote role with flexibility in how and where you work.

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017 and headquartered in London, the company has raised over $530 million in total funding, including a recent $200 million Series E round, from investors including Accel, NVentures, Kleiner Perkins, and GV.