Solutions Consultant

• Drive technical validation and value realisation for Synthesia across both prospects and customers at the world leading AI video platform. • Sit at the intersection of Sales, Customer Success, and Product ensuring Synthesia is not only understood but proven, adopted, and expanded based on clear business outcomes. • Own the technical win in deals, shape high-impact use cases, and ensure customers achieve first successful workflows.

• Have 2 or more years in Solutions Consulting, Sales Engineering, pre-sales, consulting, or a similar customer-facing role. • Be commercially sharp and consultative, uncovering customer needs and turning them into clear high-value solutions. • Be strong in discovery, demos, and business conversations with both practitioners and senior stakeholders. • Have experience bridging pre-sale and post-sale from discovery and validation through to first value and early adoption. • Be comfortable across SaaS, AI, or enterprise technology environments. • Be able to manage multiple priorities with pace, structure, and sound judgement. • Be a strong problem solver who brings clarity to ambiguity. • Have a builder mindset with high ownership and a bias for action. • Be an effective cross-functional partner who cares about outcomes not activity.

• Have experience with AI or video technology products. • Have experience designing and running pilots or proof-of-concept engagements. • Have experience creating demo environments and solution libraries. • Have experience working with enterprise customers on adoption and expansion.

• Run structured discovery with senior stakeholders to uncover business priorities, workflows, constraints, and success metrics. • Qualify rigorously assessing fit, urgency, stakeholder commitment, and path to value before committing support. • Translate business needs into clear solution approaches, validation plans, and customer-facing recommendations. • Design and run pilots, workshops, demos, and proof points with explicit success criteria and business outcomes. • Deliver demos, workshops, and first-workflow experiences tailored to the customer business context. • Own the path from signed deal to first live workflow ensuring customers reach value quickly. • Build onboarding that drives behaviour change and usage not just product understanding. • Identify additional teams, workflows, and use cases where Synthesia can deliver more value. • Capture reusable solution patterns, validation frameworks, and use-case assets that improve quality at scale. • Partner with Account Executives, Customer Success, Product, Marketing, and Support across the customer lifecycle.

• Join a $4 billion AI video platform backed by over $530 million in total funding. • Work at a company used by over 90% of the Fortune 100. • Work remotely from the UK or Europe.

Synthesia is the world leading AI video platform for business used by over 90% of the Fortune 100. Founded in 2017 and headquartered in London, the company develops products to enhance visual communication and enterprise skill development. Following the Series E round raising $200 million, the valuation stands at $4 billion with total funding exceeding $530 million.