Marketing Specialist, CRM & Events

• Sit at the centre of the marketing engine, supporting CRM campaigns and event marketing end-to-end — from turning ideas into live campaigns through to tracking performance and applying learnings. • Build, QA, and deploy email campaigns in Braze and Mailchimp, managing audience segmentation and ensuring accuracy through content, link, personalisation, and send strategy testing. • Manage event communications including invites, confirmations, reminders, and follow-ups, coordinating logistics with internal teams and external partners and supporting on-site execution when needed. • Manage campaign workflows from intake through deployment, coordinating with copy, design, and stakeholders to keep projects on track against timelines and priorities. • Work in a remote-friendly hybrid model, available across two locations.

• Bring 1–3 years of experience in marketing, CRM, or event coordination. • Bring familiarity with email marketing platforms such as Braze, Mailchimp, or similar tools. • Bring strong organisational skills and attention to detail, with the ability to manage multiple projects and deadlines simultaneously. • Bring clear communication skills and the ability to work effectively across teams. • Bring a demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.

• Bring experience supporting B2B marketing initiatives. • Bring familiarity with reporting or marketing analytics tools. • Bring exposure to project management tools such as Asana or Airtable.

• Build, QA, and deploy email campaigns in Braze and Mailchimp, creating campaign assets and managing audience segmentation. • Manage event communications end-to-end and coordinate logistics with internal teams and external partners, supporting on-site execution when needed. • Manage campaign workflows from intake through deployment, gathering assets and approvals from copy, design, and stakeholder teams. • Track and report on campaign performance including opens, clicks, and engagement, documenting insights and applying learnings to improve future campaigns. • Support ad hoc CRM and event initiatives, help improve processes and templates, and contribute to ongoing testing and optimisation efforts.

• Receive a competitive compensation package including base salary and annual bonus, routinely benchmarked against industry data. • Work flexibly with a remote-friendly approach and the option to join on-site as often as you like. • Access an annual lifestyle benefit to spend on travel, wellness, or whatever suits you, plus travel discounts and perks. • Receive tuition assistance for qualified programmes and donation matching for charitable giving. • Access health benefits, an employee assistance programme, and a generous employee referral scheme.

Tripadvisor Group connects people to experiences worth sharing and aims to be the world's most trusted source for travel and experiences. Its subsidiaries include Tripadvisor, Viator, and TheFork, leveraging technology and rich content to connect a global audience with partners across experiences, accommodations, restaurants, and other travel categories.