• Own and grow relationships and revenue with some of Sanity's most strategic existing enterprise customers.
• Drive net revenue retention (NRR) and expansion through consultative sales cycles, renewals, upsells, and cross-sells.
• Act as both a trusted advisor and growth partner, helping customers realise value from the platform.
• Build long-term partnerships by influencing both business and technical leaders at the executive and end-user level.
• Fully remote role based in the greater London area.
📋 Job Requirements
• 8+ years of enterprise sales or account management experience in SaaS, with a proven track record of exceeding NRR and growth goals.
• Skilled at navigating complex organisations, securing executive buy-in, and building deep, lasting relationships across accounts.
• Analytical and data-driven approach combined with consultative selling skills.
• Domain expertise in CMS or experience selling API-based solutions in SaaS, CPaaS, or PaaS.
• Familiarity with tools such as Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Looker, and G-Suite.
• Strong written and verbal communication skills across technical and non-technical audiences.
• Based in the greater London area.
🌟 Nice-to-have
• Familiarity with Sanity.io, headless CMS, or structured content platforms.
• Experience defining account management processes or building programmes from scratch in a scaling SaaS company.
• Background in product-led growth (PLG) companies where self-serve momentum converts into enterprise expansion.
🎯 Responsibilities
• Own and grow a portfolio of strategic enterprise accounts, driving NRR and expansion revenue.
• Manage renewals and expansions, and uncover new opportunities through cross-sell and upsell strategies.
• Create and maintain account plans with clear next steps, tracking progress against customer and company goals.
• Demonstrate ROI at both executive and end-user level to increase adoption and engagement across teams.
• Partner cross-functionally with Product and internal teams to surface opportunities and resolve challenges before they escalate.
• Monitor customer health and key metrics to proactively mitigate churn.
• Stay informed on industry trends and customer digital strategies to position Sanity as an indispensable partner.
About Sanity
😃 What Sanity offers
• Competitive location-based salary and stock options programme.
• Comprehensive health plans and perks.
• Flexible, trust-based work environment that encourages long-term personal and professional growth.
• Healthy work-life balance that accommodates individual and family needs.
• A global, multi-culturally diverse team of colleagues and customers.
💖 What makes Sanity unique
Sanity.io is building the future of AI-powered Content Operations. Its AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works — accelerating digital development and supercharging content operations efficiency. Companies like Figma, Anthropic, Riot Games, Nordstrom, and SKIMS use Sanity to power their content operations. Backed by $85m in Series C funding led by GP Bullhound, Sanity is a 200+ person company in a strong position for accelerated growth.
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